Protecting Your Privacy
At Luxena, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect:
- Personal Information: Your name, address, email, phone number, and payment details when you make a purchase.
- Non-Personal Information: We also collect browsing data, IP addresses, and other data that help us improve your experience on our site.
How We Use Your Information:
- Order Fulfillment: To process and ship your orders.
- Marketing Communications: We may send you promotional offers and updates about new products. You can opt-out of marketing emails at any time.
- Website Improvement: To improve our website’s functionality and user experience.
Cookies:
We use cookies to enhance your shopping experience, track site usage, and analyze our website’s performance. You can adjust your browser settings to manage or disable cookies.
Third-Party Sharing:
We do not sell or rent your personal information. However, we may share your information with trusted service providers who assist us in processing payments, shipping orders, or providing customer support.
Data Security:
We implement industry-standard security measures, including encryption, to protect your personal information from unauthorized access.
Your Rights:
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at [email protected].
Changes to Privacy Policy:
We may update our Privacy Policy from time to time. We encourage you to review it periodically to stay informed.